Administration

Lisa Hewett
Business Manager/Owner
As the Business Manager and owner, Lisa aims to take the already successful Adaptive Prosthetics & Orthotics to the next level. Lisa graduated from Drexel University with a BS in Business Administration in both Marketing and International Business. Previous to working with her husband to grow this business, she worked in sales and marketing. She was a market manager for a large national distributor of medical supplies where she oversaw the sales growth, direct marketing, inside and outside sales team and training. On her time away from the office she enjoys watching her sons playing lacrosse, traveling and spending quality time with friends and her favorite niece.
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Carrie Elderkin
Senior O & P Specialist – Glastonbury Office
Carrie brings a multi-faceted background to Adaptive Prosthetics & Orthotics office. She started her medical career over 10 years ago in the orthopedic field helping patients with insurance issues and appealing claims. She has worked in every facet of the industry from billing and accounts receivable to patient support and purchasing. Carrie developed a strong sense of devotion for the medical field and received her Certification as a Health Claims Specialist from Branford Hall Institute. Carrie cares for all our patients and will go above and beyond to help fight for payments for our patients. She takes a pride in what she does and it shows every day in every interaction.When Carrie is not working she enjoys spending time with her friends and family.
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Amy Andrews
Administrative Specialist – Norwich & Waterford Offices
Amy is our administrative assistant in our Waterford branch. She has worked in orthotics and prosthetics for over four years and has an extensive background in the medical insurance field. With a BA in Theatre from Roger Williams University, Amy has a life-long love of the arts and will take every opportunity to hop the train to NYC to see a Broadway show and has even visited Vienna, Austria just to see a painting. She spends as much time as she can with her niece and nephews and likes to cross stitch in the evening to relax and be creative.
Susan Pilkons
Office Administrator - Glastonbury Office
Susan is no stranger to the Prosthetics and Orthotics field, having 12 years of experience in it. She loves to spend time with her family in her spare time. She also likes to quilt and bake, always sharing her sweet creations with everyone at the office.
Caroline Peter
Administrative Assistant - Compression & Mastectomy
Caroline graduated from Springfield College with a degree in Applied Exercise Science in May of 2020. Knowing she wants to go into the healthcare field, she started on just the administrative side but has been gaining more experience in patient care through our compression and mastectomy program and is currently in the process of becoming a certified mastectomy fitter. After having internships/experience in pulmonary rehab and physical therapy, she decided to pursue a Masters degree in Orthotics and Prosthetics down in Florida to further her education.
Meghan Walsh
Administrative Assistant - Compression & Mastectomy
Meghan works as an administrative assistant for the compression and mastectomy team in the Glastonbury office. She was born and raised in Manchester, CT and graduated with her BA from Eastern CT University. Meghan has an extensive background in the medical field and plans on expanding that in the future. She enjoys cooking and spending time with friends and family in her free time.
Donna Dalessio
Administrative Specialist – Glastonbury Office
Donna’s experience includes coding, billing and business administration for over 18 years in the dental field. Donna utilizes her experience to maintain the accounts receivable and payable for the office while providing administrative support to our practitioners and staff members. Donna is an integral part of our prosthetic care, gathering the required information for insurance approval and compliance. On her time off Donna enjoys baking, antiquing and home improvement projects.
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