Administration

Lisa Hewett
Business Manager/Owner

As the Business Manager and owner, Lisa aims to take the already successful Adaptive Prosthetics & Orthotics to the next level. Lisa graduated from Drexel University with a BS in Business Administration in both Marketing and International Business. Previous to working with her husband to grow this business, she worked in sales and marketing. She was a market manager for a large national distributor of medical supplies where she oversaw the sales growth, direct marketing, inside and outside sales team and training.On her time away from the office she enjoys watching her sons playing lacrosse, traveling and spending quality time with friends and her favorite niece.

Carrie Elderkin
Senior O & P Specialist – Glastonbury Office

Carrie brings a multi-faceted background to Adaptive Prosthetics & Orthotics office. She started her medical career over 10 years ago in the orthopedic field helping patients with insurance issues and appealing claims. She has worked in every facet of the industry from billing and accounts receivable to patient support and purchasing. Carrie developed a strong sense of devotion for the medical field and received her Certification as a Health Claims Specialist from Branford Hall Institute. Carrie cares for all our patients and will go above and beyond to help fight for payments for our patients. She takes a pride in what she does and it shows every day in every interaction.When Carrie is not working she enjoys spending time with her friends and family.


Donna Delassio
Administrative Specialist – Glastonbury Office

Donna’s experience includes coding, billing and business administration for over 18 years in the dental field. Donna utilizes her experience to maintain the accounts receivable and payable for the office while providing administrative support to our practitioners and staff members. Donna is an integral part of our prosthetic care, gathering the required information for insurance approval and compliance.On her time off Donna enjoys baking, antiquing and home improvement projects.


Janet Castillo
Administrative Specialist – Hartford Office

Janet was born and raised in Hartford, CT. As a little girl she always knew she wanted to be part of the medical field. After graduating high school she enrolled in a medical assisting program. Upon completion decided to continue her medical field education and enrolled in a billing and coding program. Janet has been a medical administrator for the past 3 years. Her bilingual language has been extremely helpful in the community she works with.Janet has 2 handsome and very active boys (Jaythan & Jayce). On her spare time she spends it balancing between sports practice and games.

Amy Andrews
Administrative Specialist – Norwich & Waterford Offices

Amy is our administrative assistant in our Waterford branch.  She has worked in orthotics and prosthetics for over four years and has an extensive background in the medical insurance field.With a BA in Theatre from Roger Williams University, Amy has a life-long love of the arts and will take every opportunity to hop the train to NYC to see a Broadway show and has even visited Vienna, Austria just to see a painting. She spends as much time as she can with her niece and nephews and likes to cross stitch in the evening to relax and be creative.

Mike Tellier
Operations/Technology Specialist

Mike is the odd job doer in the Glastonbury office who joined us in late 2018. He is an avid kite flyer and glockenspiel professional. Mike can be found fishing in the creek behind the building and he provides fresh trout for the office staff to enjoy at lunchtime.  His motto: Applying skills not previously learned can make anyone look like a pro at golf.If you are reading this bio and love the comedy of it please call Mike in our Glastonbury office and you can win a gift card to your favorite restaurant or store.In all seriousness, Mike has stepped in as a team player in multiple facets of the business such as ensuring that all of our technology is up and running,  filling in for administrative staff who are out, assisting in the production of orthotics we make in house and any other task that needs to be done.Outside his time at the office Mike loves to jam with the band and make loud noise.